Apr 24, 2025Hospital Violence Webinar Series – Part 5

Part 5 – The Role of Colleague Demeanor

1 – 1:30 p.m. | April 24

Overview

This webinar series focuses upon key aspects of hospital violence. Workplace violence safety is one of the most important areas of safety in our hospitals and health systems. Reducing workplace violence incidents and injuries today requires that we look at every facet of a workplace violence program. This includes policies, procedures, metrics, employee experiences and more.

This webinar series is about sharing information. KLA Risk Consulting’s Kelly L. Austin, PsyD, will provide a deeper look into each topic then open up the lines for questions and sharing. Mentoring and sharing information is one of the best things we can do for each other.

Who Should Attend

OHA member hospital’s HR professionals involved at all levels in health care, including senior HR executives, and HR generalists Chief Nursing Officers, Nursing Directors, Nursing Managers, Quality/Patient Safety Directors, Chief Medical Officers, VPMAs, Safety Officers, Risk Managers, Accreditation Teams, Safety and Security Teams, In-House Counsel.

Presenters

• Kelly L. Austin, PsyD, MS, BA | Vice President, Hospital Workplace Violence | KLA Risk Consulting
• Kelsey Brown, BSN, RN | Director, Clinical Support Services | Ohio Hospital Association

Learning Objectives:

• Define transactional analysis.
• Differentiate parent, adult and child behaviors.
• Discuss behaviors that increase the risk of triggering or escalating agitation/aggression in others.

Continuing Education Credits

This program has been approved for a total of 3.0 CHHR, HRCI and SHRM continuing education credits.

Registration

This webinar series is free to all OHA members.

To register for any or all of the webinars in this series, click the link above. The individual Teams link to join each webinar is included in the email confirmation you will receive once you are registered.

Remaining Webinar Dates

Part 6 – Reduce Lateral Violence/Bullying: 1 – 1:30 p.m., May 29

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